eFlorist Help Desk

Can I request a delivery time?

Last Updated: Mar 17, 2017 04:48PM GMT
Our deliveries take place between 08:00 and 18:00, Monday to Saturday, for postal and florist deliveries. Courier and florist delivered flowers are also available for delivery on Mothering Sunday.

We appreciate that there are times when you may need to request that the delivery takes place before a certain time or after certain hours, perhaps due to work, appointments or just the hectic lifestyle of the lucky recipient.

You are welcome to request a delivery time if the bouquet is florist delivered. Whilst we will make every effort to meet this request, we do advise that we are unable to guarantee any timed delivery requests due to the varying workload and variables out of our control; for example traffic or adverse weather conditions. This is particularly the case at busier times such as Mother’s Day.

For items that are hand delivered by a local florist, it is possible that in order to ensure that your flowers are delivered in time for Mother's Day we may deliver your item 1 day early. If this causes you any problems, please email us here selecting the reason for contacting us as "Amend / Cancel Order".

If you have ordered one of our courier or Royal Mail delivered bouquets, we are regrettably unable to influence the delivery time in any way. It's worth mentioning though that measures will be taken to try and ensure deliveries to workplaces are received during work hours.


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